Error: Field 'PreparerPersonNm' is unexpected

Error message

1. Validation failed on [FILE_ID]:
Form: ReturnHeaderState
Requirement: Expecting SignatureDt, SelfEmployedInd, PTIN, STIN, PreparerSSN
Error: Field 'PreparerPersonNm' is unexpected
Element Name: PreparerPersonNm
XPath: /ReturnState[1]/ReturnHeaderState[1]/PaidPreparerInformationGrp[1]/PreparerPersonNm[1]
XML Fragment: 0
Field Key: 130,367,2,0,0,0,0,0,0
Error Code: c00ce014
Error Reason: Element '{http://www.irs.gov/efile}PreparerPersonNm' is unexpected according to content model of parent element '{http://www.irs.gov/efile}PaidPreparerInformationGrp'.
Expecting: {http://www.irs.gov/efile}SignatureDt, {http://www.irs.gov/efile}SelfEmployedInd, {http://www.irs.gov/efile}PTIN, {http://www.irs.gov/efile}STIN, {http://www.irs.gov/efile}PreparerSSN.

Solution

Go to
Organizer
General Information
Paid Preparer/ERO Information
Firm tab
.
Find the
Paid Preparer Information
section.
Complete the following fields:
Name
SSN or PTIN
Email
Phone number
Signature date
Go to
Organizer
States
Common State
General Information
Paid Preparer Information
Preparer Information tab
.
Populate Columns B, D, E, G, and H.
note
You can also suppress the preparer information.
For Nebraska, suppressing preparer information may prevent e-file qualification and require paper filing.
Go to
Organizer
States
Common State
General Information
Paid Preparer Information
.
Select the
Firm Information
tab.
Mark the checkbox in
Column B
to suppress preparer information.
Do a full recompute, then recreate the e-file.