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Error: Field SignaturePIN can't be empty

You get this error when the required North Carolina Signature PIN field is blank.

Error message

Form: ReturnHeaderState Requirement: Used if state has their own PIN or accepts IRS PIN Error: SignaturePIN Action needed: Field 'SignaturePIN' cannot be empty Element Name: SignaturePIN XPath: /ReturnState[1]/ReturnHeaderState[1]/SignatureOption[1]/SignaturePIN[1] XML Fragment: <SignaturePIN xmlns="http://www.irs.gov/efile"/> Error Code: c00ce011 Error Reason: Element '{http://www.irs.gov/efile}SignaturePIN' cannot be empty according to the DTD/Schema.

Solution

  1. Go to
    Organizer
    States
    North Carolina
    E-file
    Additional Information
    .
  2. In the
    Business Representative (Mandatory)
    section, select a
    PIN Type
    .
  3. Select who entered the PIN in
    PIN Entered By
    .
  4. Enter the state-issued PIN.
  5. Do a full recompute, then recreate the e-file.

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