Error: Field ‘PrimaryPINEnteredByCd’ is unexpected

Error message

Validation failed on CXXXXXX5.inc: Form: ReturnHeaderState Requirement: Expecting Signature Error: Field 'PrimaryPINEnteredByCd' is unexpected Element Name: PrimaryPINEnteredByCd XPath: /ReturnState\[1]/ReturnHeaderState\[1]/SignatureOption\[1]/SignaturePIN\[1]/PrimaryPINEnteredByCd\[1] XML Fragment: ERO Field Key: 139,986,13,0,0,0,0,0,0 Error Code: c00ce014 Error Reason: Element '{http://www.irs.gov/efile}PrimaryPINEnteredByCd' is unexpected according to content model of parent element '{http://www.irs.gov/efile}SignaturePIN'. Expecting: {http://www.irs.gov/efile}Signature

Solution

Go to
Organizer
States
North Carolina
E-file
Additional Information
.
Go to the
Business Representative (Mandatory)
section.
Select a
PIN Type
other than None Selected, such as
Practitioner PIN
or
Self-Select PIN
.
If you have a state issued PIN, mark the
PIN Entered By
checkbox and enter the PIN in the field.
Do a full recompute and recreate the e-file.