Error: The return indicates an amount due
This happens when the return has an amount due but the payment information is either missing or incomplete.
Error message
The return indicates an amount due. Mark one of the options indicating how the payment is to be made.
Solution
- Go to .
- Go toGeneral Information, thenBank Information.
- In theDirect Debittab, populate all the bank information in all relevant columns.
- Mark theAuthorization to Debit Fundscheckbox inColumn B, then complete the required bank information.noteIf you don't want to provide payment information, remove the amount inColumn L,Amount to be Debited. Then recompute and recreate the e-file.
- Do a full recompute, then recreate the e-file.
