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Error: Document has fillable forms

Fix the “Unable to create PDF output” error that occurs when you attach PDFs with fillable forms or password protection to e-file returns.

Scenario

You may get the following error message when printing a return or selecting
Send to PDF
.
Error: Document has fillable forms, Unable to create PDF output.

Cause

The Organizer doesn't currently support PDFs with fillable forms or password-protected PDFs as e-file attachments.

Solution

  1. Find the PDF with fillable forms attached to the e-file.
  2. Select
    Delete
    to remove the PDF from the e-file.
  3. Open the PDF you're trying to attach.
  4. Select
    Print
    .
  5. From the
    Printer
    dropdown, select
    Microsoft Print to PDF
    (or
    Save as PDF
    if you opened the PDF from a browser).
  6. Select
    Print
    and save the flattened PDF to your computer.
  7. Attach the newly saved PDF to the e-file.
  8. Select
    Print
    or
    Send to PDF
    .
This process converts the fillable PDF into a standard PDF format that the Organizer can process.

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