Error: Document has fillable forms
Fix the “Unable to create PDF output” error that occurs when you attach PDFs with fillable forms or password protection to e-file returns.
Scenario
You may get the following error message when printing a return or selecting
Send to PDF
.Error: Document has fillable forms, Unable to create PDF output.
Cause
The Organizer doesn't currently support PDFs with fillable forms or password-protected PDFs as e-file attachments.
Solution
- Find the PDF with fillable forms attached to the e-file.
- SelectDeleteto remove the PDF from the e-file.
- Open the PDF you're trying to attach.
- SelectPrint.
- From thePrinterdropdown, selectMicrosoft Print to PDF(orSave as PDFif you opened the PDF from a browser).
- SelectPrintand save the flattened PDF to your computer.
- Attach the newly saved PDF to the e-file.
- SelectPrintorSend to PDF.
This process converts the fillable PDF into a standard PDF format that the Organizer can process.