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Common e-file errors

e-file diagnostics

Diagnostics are updated when you compute Organizer or when you create a new print file. There are 3 types of diagnostics to review: rejects, alerts, and XML validation errors.
  • e-file rejects
     - These diagnostics identify conditions in the return that cause the IRS to reject the return if it’s transmitted. The conditions generating the reject diagnostics must be corrected before transmitting the file.
  • Rejects
     - These diagnostics identify such tings as missing information, mismatched information, or incorrect data.
  • e-file
    alerts
     - The existence of alert diagnostics won't prevent the return from being e-filed. However, you should still investigate the conditions generating these diagnostics as they may reveal data entry errors.
  • XML validation errors
     - These are generated only after the XML's created. The conditions that generate validation errors are determined by the IRS and generally relate to issues with data formatting and unexpected information.

Reviewing e-file diagnostics

  1. Select
    View
     then
    Diagnostics
    . You'll see 2 folders
    Types
    and
    Jurisdictions
    .
  2. Expand each folder to view the diagnostics.
  3. Select each diagnostic (or navigate to the field, if applicable) to go to the condition creating the diagnostic.
  4. Make changes in Organizer and rerun a full recompute.

This article applies to:

  • Product: ONESOURCE Income Tax
  • Return type: 1065 Partnership, 1040 Individual
  • Subject: e-file, Diagnostic
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