Error: The field ‘PreparerFirmEIN’ is unexpected

Error message

Validation failed on PXXXXXX5.ITN: Form: ReturnHeaderState Requirement: Expecting SelfEmployedInd, PTIN, STIN, PreparerSSN Error: Field 'PreparerFirmEIN' is unexpected Element Name: PreparerFirmEIN XPath: /ReturnState\[1]/ReturnHeaderState\[1]/PaidPreparerInformationGrp\[1]/PreparerFirmEIN\[1] XML Fragment: ######### Field Key: 118,108,2,0,0,0,0,0,0 Error Code: c00ce014 Error Reason: Element '{http://www.irs.gov/efile}PreparerFirmEIN' is unexpected according to content model of parent element '{http://www.irs.gov/efile}PaidPreparerInformationGrp'. Expecting: {http://www.irs.gov/efile}SelfEmployedInd, {http://www.irs.gov/efile}PTIN, {http://www.irs.gov/efile}STIN, {http://www.irs.gov/efile}PreparerSSN

Solution

Go to
Organizer
General Information
Paid Preparer/ERO Information
Paid Preparer Information
Paid Preparer Information
section.
Enter a name and the following required information:
SSN
PTIN
Email
Phone
Signature Date
Do a full recompute, then recreate the e-file.