How the hexagon marker works
The hexagon is a line-level indicator inside an invoice. It shows exactly which lines or tax blocks are anomalous.
The hexagon appears next to the specific lines or tax blocks that caused the anomaly. Lines that the anomaly doesn’t affect don’t show a hexagon.
The hexagon differs from the warning triangle in the Affected Invoices table. The warning triangle marks only the anomaly type at the invoice level.
Hexagon behavior by anomaly type
- Tax Rate
- The system marks only the lines where the tax rate changed. If an invoice has several lines and the rate changed on only some of them, only those lines show the hexagon.
- Exemption Certificate
- The system marks only the lines that should carry a specific certificate but don’t, or that show a different certificate. It doesn’t mark lines with a valid or unchanged certificate.
- Tax Authority
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A line can include multiple tax blocks, so the marking differs slightly:
- Added authority:If only 1 tax block on a line is new, the system marks only that block. When the line displays 1 row per tax block, the hexagon appears next to that row. When the line displays as a single row for all its tax blocks, the hexagon appears on that line.
- Missing authority:Any tax block under the affected line can contribute to the missing authority, so the hexagon covers every tax block under that line, or the single row if the line displays that way.
Other lines on the same invoice that have the correct authorities don’t show a hexagon.