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This article applies to:

  • Product: ONESOURCE Determination,ONESOURCE Indirect Tax

View pod details

Use the
Pods details
 screen to view technical, pod-level information for a single Determination Anywhere (DA) instance. Administrators and support teams use this screen to verify deployments, diagnose performance issues, and identify pods that failed to update.
To view a Pod instance:
Option 1: View details on the dashboard
  1. Go to
    Determination Anywhere
    DA Dashboard
    .
  2. Find the Pods column and select the pod count.
Option 2: View details on the DA instance details window
  1. Go to the
    DA Dashboard
    .
  2. Select an instance name in the Instance column. This opens the
    DA instance details
     window.
  3. Select
    View pods
     in the
    Application
     section.

Functionalities and processes

You can perform the following actions on the
Pods details
 screen:
  • Search for a pod:
     Use the search bar preceding the grid to find a specific pod. The grid filters as you type and shows only matching names.
  • Paginate through pods:
     If the screen shows several pods, pagination controls appear. Use them to move between pages or change how many items are shown per page.
  • Select
    Back to instance details
     to go back to the previous screen.

Field descriptions

Pod details screen
Field element
Description
Pod name
The system-generated name of the pod.
Status
The
succeeded
,
running
,
pending
, and
error
 status of the pod.
DA version
The current version of the Determination Anywhere application active on the pod.
U.S. content version
The version of the U.S. tax content (rates, rules) that is active on the pod. Content data is from the Blue Customer Center (BCC).
INTL content version
The version of the international tax content that is active on the pod. Content data is from the Blue Customer Center (BCC).
U.S. CaaS content version
The version for the active U.S. tax content delivered via Content as a Service (CaaS). Use CaaS or BCC. Only one can be active at a time.
INTL CaaS content version
The version of the international tax content that is active on the pod. Content data is from the Blue Customer Center (BCC).
Config version
The version of the system configuration settings.
Last update
This field shows the timestamp of the last telemetry received from the pod. It indicates when it last reported its status.
Ready
This status shows how many containers within the pod are in a ready state. For example, "1/1" indicates the pod is ready.
Restarts
The number of times the pod restarted. A large count may indicate instability or recurring errors.
Age
The total amount of time the pod has been running since it was last created.
Example use case
Scenario: An administrator sees 2 errors for the
prod-aws-eu1-w2a
 instance on the
DA dashboard
 and needs to find the cause.
  1. Select the
    prod-aws-eu3-w4a
     instance name to open the
    DA instance details
     window.
  2. Select
    View pods
    . The status shows
    Error
     and a
    Restarts
     count of 8.
  3. Review the version columns for the failing pods. Notice their
    Config version
     is older than the healthy pods, which indicates a failed configuration push.
  4. Target those pods to intervene manually or report them to technical support.
  5. Select
    Back to instance details
     to review the instance’s last update time, then select
    Close
     to return to the dashboard.

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