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This article applies to:

  • Product: ONESOURCE Determination,ONESOURCE Indirect Tax

Log Center access and setup

Log Center
 provides a centralized interface for searching logs, exporting data, and managing logging configuration for supported systems.

Log Center tile

You can access
Log Center
 through a dedicated tile on the ONESOURCE dashboard. From the tile, you can open the
Log Center
 interface directly to perform log searches, export data, and manage logging configuration for supported systems.

Turn on Log Center

Having access to the tile doesn't automatically turn on logging capabilities for Determination transactions.
To turn on logging for your environment:
  1. Contact your Thomson Reuters representative or the ONESOURCE Support team.
  2. Request logging for your tenant environment.
  3. The Thomson Reuters technical team will then complete the required configuration.
Supported transaction logs will begin to appear in
Log Center
 and you'll access it through the dashboard tile.
note
Log Center
 access and logging activation are managed independently. Access to the tile gives access to Log Center, while log collection is turned on by the Thomson Reuters technical team. Additional configuration options will be introduced in future releases as capabilities expand.

Configure logging settings

Log Center
 lets administrators configure logging settings at the company level for supported products. Configuration settings determine which logging systems are active and the level of detail captured in logs.
Assign a logging system
Follow these steps to configure logging for a company:
  1. Select a
    Product Line
    .
  2. Review the list of available companies.
  3. Select
    Assign Logging System
    .
  4. Select a logging system.
  5. Choose the
    Log Level
    .
    Log levels determine the amount of detail captured in logs. Available log levels include:
    • Error
    • Warning
    • Information
    • Debug
  6. Select
    Save
     to apply your changes.
If the configuration is successful, the companies table refreshes and displays the updated configuration.

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