Document Status
The document status can be viewed at any point in the Documents grid.
The user can see exactly where the document is in the e-invoicing process under the
Status
column. The status can be country specific depending upon the e-invoicing framework adopted by the country. Document Status
- Submitted:Indicates that the document has either been successfully relayed to Pagero by OEI or has been processed without errors at Pagero.
- Received:This status indicated that the document has been successfully transmitted from the ERP to the OEI.
- In Progress:The document is under validation or processing by Pagero, awaiting Government Authority approval or rejection, or pending Buyer's approval after government clearance.
- Cancelled:The document with errors has been annulled at both OEI and Pagero.
- Error:Signifies an error has occurred in the document processing either at Pagero or OEI.
- Clearance Accepted:The document's clearance response has been issued and accepted by the government/SDI.
- Clearance Rejected:The document's clearance response has been issued and rejected by the government/SDI.
- Business Response Accepted:This status means for the document Business response is available and it's accepted by Buyer..
- Business Response Rejected:This status means for the document Business response is available and it's rejected by Buyer
- Conditionally Accepted:This status means for the document clearance response is conditionally accepted because of delivery failure or delivery impossible.
You can select the individual document status hyperlink to view the process history of the document. You can observe that the status dialogue appears displaying further details of the audit trail of the document during each stage of processing.
For documents in error or other unsuccessful state the user can see information to help review and correct the underlying issue.
note
The audit log can also be accessed from the
Actions
column and Show log
icon.