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Errors

ONESOURCE E-Invoicing Errors page displays any errors that have occurred in the e-invoicing process.
Errors can be caused by various factors, such as invalid input, programming mistakes, hardware failures, or network issues.
Error handling can help prevent the application from crashing, losing data, or displaying incorrect information and can also provide useful feedback to the user and the developer about the cause and the solution of the error.
ONESOURCE E-Invoicing's error management capabilities enable users to identify and monitor discrepancies originating from their ERP systems. Additionally, users have the option to correct and resubmit these discrepancies as needed.
The errors grid contains the same fields as the documents grid allowing users to navigate easily.
Select the
Show log
icon to view the detailed process log in the dialogue and use this information to decide which action to take to correct the error.
The
Refresh
button on the Error page provides users with the current list of document processing errors. When an error is successfully resolved and its status updated, this action triggers the removal of the transaction from the error grid, ensuring that the displayed information is accurate and up to date.