Return status maintenance

Use the
Return Status Maintenance
screen to manage return statuses in ONESOURCE Indirect Compliance (OIC). You can customize the visibility and order of statuses, as well as manage both system-defined and custom statuses.
Standard return statuses include:
  • Draft
  • Ready for Review
  • Review Complete
  • Signed Off
  • Ready to File
  • Filed
  • Final

Overview

The
Enhanced Return Status Configuration
feature gives you control over return statuses. You can:
  • Decide which return statuses are visible.
  • Set the display order of statuses.
  • Add or remove custom statuses.

Key features

Customizable Visibility and Order
  • Use the
    Display
    switch to show or hide return statuses.
  • Use the
    Order By
    field to reorder statuses.
note
These options are available for both system-defined and custom statuses.

System vs. custom statuses

Type
Can be deleted?
Can be reordered?
Can be hidden?
System-defined
No
Yes
Yes (with restrictions)
Custom
Yes
Yes
Yes
note
You can't delete system-defined statuses.

Special handling: Draft status

The
Draft
status is a default system status.
  • You can't hide or reorder the
    Draft
    status.
  • The system always displays
    Draft
    when you create a new return.

Usage check before hiding

If you try to hide a status that is currently in use:
  • The system displays a warning message.
  • The system blocks the action to prevent data inconsistency.

Create new custom statuses

When you add a new custom return status:
  • Turn on the
    Display
    switch.
  • Enter a value in the
    Order By
    field to set its position.

Summary of actions

Action
System status
Custom status
Switch display
Yes (except
Draft
)
Yes
Change order
Yes (except
Draft
)
Yes
Delete status
No
Yes
Add new status
No
Yes