Skip to main content
Document delivery
Search
Search Trust Tax (ONESOURCE) Support Help and Support.

This article applies to:

  • Product: ONESOURCE Trust Tax

Setting Up Document Delivery

Trust Tax users who are granted the he
Can setup document delivery
 user right can complete the tasks to set up Document Delivery.

Turning on Document Delivery for a PAN

Document Delivery is turned on or turned off at the PAN level. For SuperBank associations, Document Delivery can be turned on or turned off for the SuperBank association or for each individual PAN in the SuperBank association.
To turn on Document Delivery for a PAN:
  1. Select
    SETUP
     then
    Document Delivery
    . By default, the
    Document Delivery
     subtopic is selected and the Document Delivery page displays.
  2. Select
    Yes
     from the
    Document Delivery On
     drop-down list for each PAN you want to turn on Document Delivery for. Otherwise, ensure that
    No
     is selected for the PAN. The following graphic shows that
    Yes
     is selected for PAN 4937 only:
  3. Select
    Save
    .

Updating Metadata Information

Each *.zip file generated for Document Delivery includes a manifest file (Metadata.xml) and the prepared documents that meet the assigned milestone. The Metadata.xml file contains specific information about the prepared documents included in the *.zip file as well as certain predefined fields. You can use ONESOURCE Trust Tax to update specific user defined values for a PAN, which will be included in the Metadata.xml file as metadata information. For SuperBank associations, the saved metadata information is not shared among other PANs in the SuperBank association.
To update metadata information for a PAN:
  1. Select
    SETUP
     then
    Document Delivery
    . By default, the
    Document Delivery
     subtopic is selected and the Document Delivery page displays.
  2. Under the
    Metadata.xml information
     collapsible section, enter or update the values for the
    Client Code
     and
    User
     fields. The
    Client Code
     and
    User
     fields are custom fields defined by the user. They are included in the .xml file. The fields are not mandatory and can be blank.
  3. Select
    Save
    .

Updating the SFTP Location

Document Delivery allows you to have two different folder directories (one for live documents and one for test documents) for SFTP transmissions. You can update the SFTP location using the Document Delivery page in ONESOURCE Trust Tax. For PANs in a SuperBank association, the SFTP location is not shared among other PANs in the SuperBank association.
To update the SFTP location:
  1. Select
    SETUP
     then
    Document Delivery
    . By default, the
    Document Delivery
     subtopic is selected and the Document Delivery page displays.
  2. Under the
    Metadata.xml information
     collapsible section, select the SFTP location you want to use from the
    SFTP Location
     drop-down list.
  3. Select
    Save
    .

Setting Document Sections

At the PAN level, you can set the document sections that are retrieved and transmitted as PDFs. For example, you can set Document Delivery to retrieve and transmit all return pages for your federal and state 1041 or 990 returns but retrieve and transmit only recipient packages for your 1099 returns. For SuperBank associations, the saved document section settings are shared among the other PANs in the SuperBank association.
To set the document sections that are retrieved and transmitted as PDFs:
  1. Select
    SETUP
     then
    Document Delivery
    . By default, the
    Document Delivery
     subtopic is selected and the Document Delivery page displays.
  2. Open the
    Document Cross Reference
     collapsible section. Notice that each row lists a different document type and document option combination.
  3. For each document type and document option combination, select the document section from the
    Document Selected Option
     drop-down list. The selections include:
    • No documents to be sent
      -When selected, no PDFs are transmitted.
    • All return pages and separate recipient packages
      -When selected, a PDF of the complete tax return as well as separate PDFs for each recipient package are transmitted.
    • All return pages
      -When selected, a PDF of the complete tax return is transmitted.
      All return pages
       is the only selection available if recipient packages are not applicable to the document type and document option combination.
    • Recipient packages only
      -When selected, separate PDFs for each recipient package are transmitted.
  5. Select
    Save
    .

Assigning Document Delivery Milestones

Document Delivery retrieves and transmits prepared documents based on the assigned milestone for a document type and document option combination. For SuperBank associations, the saved milestone assignments are shared among the other PANs in the SuperBank association.
If you need to add a milestone, follow the steps to add a milestone before completing the following steps.
To assign a Document Delivery milestone:
  1. Select
    SETUP
     then
    Document Delivery
    . By default, the
    Document Delivery
     subtopic is selected and the Document Delivery page displays.
  2. Open the
    Document Cross Reference
     collapsible section.
  3. Select
    Run
     for the row listing the document type and document option combination you want to assign a milestone for. As shown in the following graphic, a list of the current account milestones displays under the
    Milestone Assignment
     collapsible section:
  4. Select the check box for the milestone you want to assign.
  5. Select
    Save
    .
  6. Repeat steps 4 through 6 for each document type and document option combination you want to assign a Document Delivery milestone for.
Adding a Milestone
To add a milestone:
  1. Select
    SETUP
    ,
    Customize
     then
    Milestones
    .
  2. Review the
    Section
     drop-down list to ensure that the type of milestone selected is
    Account (Federal Return)
    . If it is not, select it then select
    Search
    .
  3. Enter a milestone description in the
    Milestone Description
     field in the row that includes the text
    Please select here to add new row
    .
  4. If you want to capture the milestone information at the time the status is set, select the status from the
    Set Milestone automatically when Status is changed to
     drop-down list.
  5. Press TAB until the milestone is added to the grid.
  6. Select
    Save
    .