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Mail service

Mail service FAQs

Bulk shipping

These FAQs give you an overview of the bulk shipping process for print requests. It covers key aspects such as the average turnaround time, criteria for grouping shipments, and the processing order of print requests. Additionally, it explains the quality control measures in place, the vendor's operational schedule during tax season, and the pickup schedule by delivery providers.

Mailing 1099 and K-1 forms

These FAQs provide detailed information about the process and timelines for mailing 1099 and K-1 forms. On average, it takes less than 3 days to print and transfer these forms to the USPS. Recipient packages are printed double-sided, with page numbers formatted as [page number] of [total pages]. The size of the envelope or box used depends on the number of pages. The service exclusively uses USPS, and while tracking information isn't available, a pre-sort vendor helps streamline the mailing process by sorting mail by nine-digit zip codes. Various factors, including weather and mailing volume, can affect delivery times.

This article applies to:

  • PRODUCT: ONESOURCE Trust Tax