Error Code Listing
Code | Message | Comments |
|---|---|---|
FT-RL-XML-{parseerror} FT-RD-XML-{parseerror} | XML did not pass parsing rules. {parseError.reason}} | XML did not pass parsing rules. Will return parse error code and parse error reason from the object. RL indicates an error from reciplist.aspx and RD indicates an error from recipdocument.aspx. |
FT-RL-001 FT-RD-001 | Login information is not complete. Client ID and password as well as User ID and password must be provided. | Login information must include Client ID, Client PSW, User ID and User PSW. |
FT-RL-002 FT-RD-002 | Request information is not sufficient. Either trust account number or recipient tax id must be provided. Document key must be provided. | List request must contain TrustNo or Recipient ID (SSN/EIN). Document request must contain valid document key. |
FT-RL-003 | This service is only available for year 2004 and later. ({tax year supplied}) | Tax year supplied is not the current tax year or any of the previous four tax years. |
FT-RL-04 | No documents found that meet the criteria. | There are no tax documents that meet the criteria specified. |
FT-RL-005 | Fast-Tax Account cannot be validated | When a PAN is specified for an account, this message displays if the PAN is not:
This message displays if there is not at least one account that meets the above criteria. |
FT- ID-002 | Locked out due to too many invalid attempts | Applies to the specific user ID. |
FT- ID-003 | Login failed | Reason unspecified for security reasons. |
FT-ID-005 | Account disabled, try again later. | PAN was disabled for maintenance. |
FT-GD-001 | Failed to connect to primary server | Thomson Reuters’ main database server is down. |
FT-GD-002 | Invalid FASTTAX_ACCOUNT_ID | The PAN sent is not in our security tables. |
FT-GD-003 | Failed to connect to account server | The database server for the PAN is down. |
FT-GD-004 | Invalid TRUST_ACCOUNT_ID | The account number was not found. Most likely, the PAN and account number do not agree. |
FT-GD-008 | Failed to connect to queue server | Our database server for queue processing is down. |
FT-GD-009 | Failed to find queue database | The queue database is not available. |
FT-GD-010 | Timeout processing request | The processing programs did not respond in a given amount of time. This could indicate that processing servers were down, not functioning or backed up. |
FT-GD-011 | Failed to create PDF | The processing program could not create a PDF file for this request. This could be caused by many factors, such as bad input data sent to us, corrupt data program errors or machine problems. |
FT-GD-012 | Invalid Key | The KEY field was not correct. |
FT-EX-000 | Unexpected error: (message) | The error handler expressed an exception. The exception message is included. |