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2024

October 24, 2024 release notes

Inactive users visible in
Assigned To
 lists

What changed?
You can see all users in the
Assigned To
 lists in ONESOURCE Calendar, ONESOURCE Workflow, and FileRoom regardless of their status. This includes inactive users, such as:
  • those disabled due to inactivity
  • locked out from incorrect passwords
  • intentionally disabled by an administrator
Why are these users now appearing?
Currently, users exceeding the inactivity threshold can't access ONESOURCE, but they still appear as
Active
 in ONESOURCE Administration. An upcoming update will correct this by immediately changing their status to
Inactive
 once they reach the inactivity threshold.
What is the impact on these users?
If the
Assigned To
 list only shows
Active
 users, those who access ONESOURCE infrequently won't appear while they are
Inactive
. Their status will remain inactive until they sign in again.
How do you identify Active or Inactive users?
Some lists already show user status. Our Group Administration includes this information in the exported file, and the FileRoom Administration tools enable you to filter out inactive users. Future updates will enhance lists to show inactive status or will let you filter for
Active
 users only.
How do you identify the different types of Inactive users?
Currently, you can't distinguish between users who are inactive due to inactivity and those permanently disabled. We are exploring options to add this feature, but there is no timeline yet.
What is the status of User lists updates?
Not all user lists include inactive users yet. We are continuing to update the dropdowns for selecting users for Notifications. We are working on ensuring the correct users receive email notifications, even if inactive, and will provide updates in future release notes.

Closed issues

Documents
You'll no longer be logged out due to inactivity when editing documents opened through FileRoom, WorkFlow’s Document Browser, or the
Documents
 tab of a workflow folder.
Add-in timeout issues
You'll no longer be logged out after 30 minutes of inactivity when editing documents with the FileRoom Add-in for Word or Excel. Your session will now refresh automatically.
note
You must download the new ONESOURCE Add-in, version 14.3.

Upcoming changes

Notifications
We'll enhance the
Assigned To
 dropdown list in a future release:
  • Append user names with their status.
  • Allow filtering of active and inactive users.

This article applies to:

  • Product: ONESOURCE Workflow Manager