It is possible for invoices and statements to populate addresses, email addresses, and phone numbers from different areas in Onvio.
Firm Address
Invoice
: Displays the address of the office assigned to the staff creating the bill. If no office is selected, the invoice will use the primary firm address from
Setup
Firm Settings
Firm details
.
Statement
: Displays the address of the office assigned to the client in
Setup
Clients
. If no office is selected, the statement will list the primary firm address from
Setup
Firm Settings
Firm details
.
note
If the office is selected at the client level, then it also prints the firm address tied to the office selected. If staff is assigned to an office after an invoice is billed, then you would have to delete the invoice and re-add the bill to pick up the correct firm address.
Client address
The client address from
Setup
Clients
will be displayed on both the invoice and statement for the client. If the client has a billing contact on the
Relationships
tab, the client's name will be listed on the invoice and statement, but the billing contact's address will be listed on the client's invoice and statement.
Phone number, email address, and website
Invoice
: Displays the primary phone number, email address, and URL website from the office assigned to the staff. If no office is selected, the invoice will list this information from
Setup
Firm Settings
Firm details
.
Statement
: Displays the primary phone number, email address, and URL from the office assigned to the client in
Setup
Clients
. If no office is selected, the statement will list the primary phone number, email address, and URL from