Skip to main content
Common

Export files from the Documents area

You can download our utility to help you export all the files that you have access to in Onvio Documents from Onvio to your computer, as a batch.

Download the utility

  1. Download the DocumentServicesExportAll.zip file and save it to your computer.
  2. Extract all files from the ZIP file.
  3. Double-click the
    DocumentServicesExportAll.exe
     file.
  4. In the Onvio Documents Export All panel, select
    Log in
    .
  5. Log in with your Onvio login credentials.

Download your documents

  1. Create a folder where you want to save your exported files.
  2. Select
    Start
    , then go to the folder where you want to save the exported files, and select
    OK
    .
    note
    The utility gets a list of all clients, the number of documents per client, and the number of documents in Firm Documents. My Documents are not included so you'll need to download them within Onvio.
  3. Select all clients including Firm Documents, or specific clients.
  4. After the export is complete, select
    OK
    .
  5. Select
    Close
    .
note
If you later export more clients and select the folder you've used before to export documents, you'll get the following message:
A previous gathering of documents has already been performed for this company; would you like to continue with that gather?
If you continue with the previous gathering, the utility won’t gather any documents added or modified after the time when it previously gathered the documents. You'll need to start a new gathering if you want to include these new or modified documents.
Internal use only
  • The export only makes copies of the documents on a customer's computer. The original documents remain in Onvio. Onvio data isn't affected by the export process. You can begin and cancel the export without any negative impact.
  • The folder structure is created when the exported files are downloaded.
  • The download is not encrypted.
  • The export utility doesn’t have a time-out function. You can stop the export process, but not restart it. If stopped, you need to start a new export.
  • The export calculates the total number of documents to be exported and provides a time estimate before the export begins.

This article applies to:

  • Product: Onvio
  • Audiences: Staff

Related Content

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close