Add placeholders to documents and send documents for eSignature

When you add an approval request for documents, you can enable eSignatures and add the appropriate placeholders to the document before sending it to recipients.

Before you start

  • Make sure you're assigned to a permission group that has
    Document Approvals
    enabled.
  • You have to be licensed for eSignatures for them to be available in Onvio. You can contact your sales representative to find out more.

Add eSignatures placeholders

  1. In Onvio Center, select
    Documents
    , then
    Communications
    .
  2. Select
    Add
    , then
    Approval Request.
  3. Select a Client from the list.
  4. Select at least one Recipient from the list.
    • You can have up to four different recipients on an approval request.
    • If you have multiple individuals on an approval request, the document will only be approved if all individuals sign the document.
    • The
      Send via Client Center
      option will only be enabled if the recipient is an Individual and has a relationship to the selected client.
    • If you select
      Send via Client Center
      and the recipient is not registered for Client Center, then they will receive an email invitation to register.
  5. To add a document, select the
    Add Document
    link, then select a document.
    • eSignatures can only be placed on PDFs in Onvio.
    • You can send up to 10 documents in a single request.
  6. To add eSignatures to the PDF, turn the eSignatures switch on.
  7. To place the eSignatures in the document, select
    Add eSignature placeholders
    .
    • You can select three placeholders: Signature, Date, and Initials.
  8. To add the placeholders, drag and drop the placeholders to the desired locations on the PDF and select
    Save
    .
  9. If the eSignature requires Identity Verification, such as the form 8879, turn the
    Identity Verification Required
    switch on.

Send documents for eSignatures

  1. Complete the steps above, then enter a
    Due Date
    and
    Expiration Date
    .
  2. To enable a password for the email recipient, select
    Require the recipient to enter a unique password to view the request
    and enter a password.
    Onvio will not communicate the password to the email recipient. We recommend that you verbally notify the recipient of the password.
  3. Enter a subject for the request into the
    Message Subject
    . This will be the subject line of the email notification.
  4. Adjust the message to the recipient.
  5. Once you have entered all the information, select
    Send
    to send the request.
Internal use only
Support
: Firms who want to use e-signature in Onvio Firm Management to be able to electronically sign all PDFs need to license either Essentials or Advanced, and need to own one of the e-sign packages (ESIGN300, ESIGN750, or ESIGN1500). If they don't have either of these they can speak with their Sales Representative.