Assign a contact to a client
You can give a contact access to clients in Client Center by adding relationships. A contact can have access to several clients by setting up relationships to multiple clients.
Before you begin
Make sure you're assigned to a permission group that has
Contacts
enabled.Add a contact
- SelectSetup, thenAll Contactsin Onvio Center.
- Add a contact with the Entity set toIndividual.
- The primary email address is required to turn on Onvio Client Center.
- If the contact already exists, continue to the next steps.
Add a client
- SelectSetup, thenClientsin Onvio Center.
- Add a client. If the client already exists, continue to the next steps.
Add the relationship and turn on client center access
- SelectSetup, thenClientsin Onvio Center.
- Select the client, then selectEdit.
- Select theRelationshipstab.
- SelectAdd.
- Select the relationship.
- SelectSelect Existing Contactand select the contact.
- SelectSave.
- Select theClient Center Accesstab.
- Select theClient Centerswitch to turn it on.noteIf you don't see this switch, you can't turn on Client Center for the client. Make sure the client's entity isIndividualand you have entered a primary email address on theGeneraltab.
- If Client Center is already enabled, selectSave.
- Onvio will ask for an email address if one hasn’t been entered for this contact.
- Select when to send the contact an invitation to register their account:
- SelectSend Nowto send the registration email immediately after you selectSave.
- If you want to wait and send the registration email later, selectSend Later.
- You can return to this screen and selectShow Detailsto send the registration email at any time.
Next steps
After a relationship has been added between the contact and the client, the contact might want to register a Client Center portal.