Skip to main content

Legal

Tax & Accounting

Trade & Supply

Risk & Fraud

News & Media

Books

Developers

eBanking

ebanking - Settings

Settings:
Settings for Pagero Payment Online consist of the below options to further administrate your set up. To access these settings you simply choose
Settings
 from the menu bar within Pagero Payment Online, but you must be logged in as an administrator in Pagero Online.
General:
 Here you have two options.
Presentation language
 dictates the language shown on the PDF presentation of your files.
Duplicate check
 will stop any duplicate files being sent.
Outbound:
 This setting is only for customers sending salary files to Nordea. If enabled the the salary paid out day is the same as execution day, and not the day after.
Inbound:
 Here you have two options for your inbound files.
Config split:
 allows you to choose whether you wish to split your inbound files.
If you choose to split your reconciliation files you will be given the option to split them per document type, should you wish to customize the split further. There you can choose to split the files by account or not at all.
If you are set up as a service bureau, you will get a further option of splitting per client as well as account.
Custom filename:
 lets you customize the naming convention of the files delivered to you from Pagero Online. You have the option to add static text, date and time, document type, original file name and account name as well as the file extension. If you add multiple parts you can order the parts according to how you wish the name to be ordered by clicking the up or down arrows.
Bank:
 Here you can set up your banks for eBanking. See 1.1 Integrating your bank accounts for instructions.
Accounts:
 Here you can see which accounts you have set up and add new ones as needed. Once your accounts are set up you will need to ensure the account mapping is set up correctly.
To configure your accounts you must first have set up your bank in eBanking, see 1.2 Add Accounts for instructions.
Account mapping:
 Account mapping is what decides which transactions get sent to which banks, based on the information you give in the file you send and how your accounts are mapped. This then also works in reverse for your inbound files, matching the information in the file from the bank to the correct account in Pagero.
1. Go to
Settings
 and then choose
Accounts
 from the sidebar. (Note: for Service bureau you will first have to choose
Clients
 in the sidebar and from there choose the client in question.)
Here you see all of your banks and how many accounts have been configured for each, which is to say how many accounts have been integrated to Pagero.
2. Underneath your accounts you will see your account mapping. Click
Edit
 to add or change an account.
3. Now choose
Add account
 to map a new account.
4. Now you add the mapping details based on how you want your files to be directed.
a. Account number should be the account number you will use in the file you create, this will then be listed under
Account in file
.
b. Account type should match the account number.
c. Tick
Charge different accounts depending on document type
 if you have different accounts or banks based on what type of document you send. Then follow steps d. through f. for each document type.
d. Choose which bank the account to be charged is connected to.
e. Choose which account to connect by ticking the
Charge account
 box. You can choose multiple accounts here, for example if you have different accounts for different currencies.
f. Choose fallback account, which will be the account the payment will match to if it does not fit to any of the accounts (for example if a payment is in a currency you do not have a set account for).
f. Click
Save
.
Clients:
 If you are set up as a service beaurau you will see
Clients
 instead of
Accounts
 in the settings menu. There you can navigate to each individual client you have and add their accounts. Use the instructions from the
Accounts
 section above for configuring accounts. To add a new client simply click
Add client
 Then enter the client's name and save. Afterwards you will be able to find the client in your client list and configure it as needed.
Signatures
Settings:
 Here you can choose which eID provider your company will use, either
Freja eID
 or
Bank ID.
 Note that only one eID provider can be chosen and covers all users approved to sign documents, so all users must have the same eID provider. You can also set the number of signatures required for each documents. If you have the Advanced Signature agreement you can also choose the number of signatures required depending on the amount in the file. For Freja eID you can also choose which minimum registration level the user must have on their Freja eID.
Approved users:
 See which users are approved to sign documents. Note that this will show all users approved to sign any document type, regardless of any potential type restrictions you may have set up. You can also disable a user's ability to sign by clicking
Disable.
Certificates:
 For Nordea customers only. Here you upload the Secure Envelope certificate mentioned in the Nordea section of 'Integrating your bank accounts with Pagero Online' under Set up process.
1. Download your certificate from Nordea. The certificate is connected to your Corporate Access agreeement, for help with this reach out to Nordea.
2. Click 'Upload certificate' to choose the certificate file and upload.
3. A password field will now show up. Enter the certificate password you received from Nordea and click save.
Notifications:
 Notifications allow you to choose which email notifications you receive from Pagero Payment Online.
You have four different categories of notifications which you can customize separately.
On Error:
 - Receive an email notification each time a file you send gets an error.
On Status:
 - Receive an email notification each time a status event occurs. This can for example be when a file is waiting to be signed or the Nordea certificate is about to expire.
On Presentation:
 - Receive an email when a presentation has been created and is ready to be fetched.
On System Changes:
 - Receive a notification when any of the following is changed or created:
Bank, Account
 or
Client.
Also, when the notification itself gets disabled.
To add a notification, you must first choose
Yes
 from the
Enabled
 dropdown menu and then
Email
 under
Protocol.
Then you can add the recipient for the notification. You can add multiple recipients by clicking the
plus symbol
 or if you wish certain users to be added in
Cc
 or
Bcc
.
Outbound:
 Under the
Outbound
 tab you will find all files you have sent to your bank through Pagero.
Navigating outbound files:
 To narrow down your options, you can use the drop down menu to the left to choose which status you want to look for. By default this is set to the To be handled option when you log in.
For all options except
To be handled
 you can also use additional filters to narrow down your search further by clicking
Filter
.
Each file will have a colored marker, indicating it's status in the processing as well as a description.
By clicking the file from your list you can see more information in the right hand menu.
By clicking the
Details
 drop down button you can also see more information about the file itself and the process it has gone through. When contacting Pagero Support, it is recommended you find the
Pagero reference
 from the details. It will help us to find the file much quicker.
Upload file:
 To manually upload a file click Upload at the top of the page. This will open up your file explorer and allow you to navigate your saved files from your computer to upload to Pagero Payment Online.
Handle files in error:
 If a file is in error it will have a red marker under it. You can then click on the file to bring up further information in the right hand menu. There you will see your options for to handle the file. Most errors require you to delete the file and then upload it again. To delete a file in error simply click the
delete file button
 in the right hand menu. Some cases will allow you to attempt to resend the file. In those instances you will have the
Reprocess button
 available in the right hand menu. By clicking the button Pagero Online will reprocess the file and attempt to resend it again.
Sign and send files:
 Files that have been processed and await signature will have a blue status marker with the text Wait for signature. By clicking on such a file you will get the option to sign the file, as well as see how many signatures are required.
If you have multiple files to be signed you can choose Select all for signing to mark all files in the Wait for signature status. Then you can click Sign in the right hand menu to sign for multiple files at once.
Sent files:
 By clicking on a sent file in your feed you will get more information about the file up in the right hand menu. There you can download a PDF presentation of the file or a receipt confirming the file has been sent and detailing who signed for the file.
Converted files:
 Converted files will show those files that have only been converted from local format to the ISO standard. These files are not sent to your bank through Pagero Online, but instead you can download the converted file and manually send to your bank.
Inbound:
 The
Inbound
tab is similar to the
Outbound
 tab.
Navigating inbound files:
 You can use the dropdown menu to narrow down your options you can use the drop down menu to the left to choose which status you want to look for. By default this is set to the
To be handled
 option when you log in.
For all options except
To be handled
 you can also use additional filters to narrow down your search further.
To manually download your files you can click on the file in question, which will bring up more information to the right. There you can choose
Presentation
 to see the PDF presentation of the file and
Download file
 to download the file itself to import into your ERP.
By clicking the
Details
 drop down button you can also see more information about the file itself and the process it has gone through. When contacting Pagero Support, it is recommended you find the
Pagero reference
 from the details. It will help us to find the file much quicker.

This article applies to:

  • PRODUCT: Pagero eBanking

Related Content