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Email Distribution

Common questions about email distribution

Find answers to the most common questions about Pagero's email distribution.
Yes. You can link more than 1 email address to a customer number in your
Pagero Online Email Distribution
 list. Alternatively, you can separate multiple email addresses directly in your documents with semicolons (;).
The recipient of the email sees noreply@pageroonline.com as the sender.
Check if your document has been rejected.
The recipient should first check their Junk Mail. They should also check that the email address noreply@pageroonline.com hasn’t been blocked by their email provider.
Check the error message and act accordingly.
  • Code 550:
     Recipient's address doesn't exist or isn't available.
    Solution: Verify the correct email address from your customer and resend the document.
  • Code 552:
     Typically encountered when there is a problem related to an attachment in your email, such as file size or lack of server space on the receiver's end.
    Solution: Inform your customer that they should contact their technology department about their email server error.
  • Code 554:
     Error at the receiver's side, most likely due to security or remote server issues.
    Solution: Inform your customer that they should contact their technology department about their email server error.
  • Code 602:
     Issues at the recipient's email server.
    Solution: Inform your customer that they should contact their technology department about their email server error.
  • Code 605/607:
     Recipient's address has been blocked due to failed delivery.
    Solution: As the recipient's address has been blocked due to failed delivery, you should ask Pagero's support to unblock the recipient's email address by submitting a request.

This article applies to:

  • PRODUCT: Pagero Online