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Connect with a trading partner

Check Trading Partner's E-Address & Service Provider

If you're unsure about your customer's E-address and service provider, or whether they exists in the network Pagero offers, you can check them with these easy steps.
  1. Go to
    Network - Search
    .
  2. Search for your customer in the search field using either their name or e-invoice address/Business ID.
  3. The search result provides a list of all connections found in the Pagero network. In the
    Trading Partner Ids
     column, you'll find the recipient's electronic identifiers, which can be used to route the invoice. By clicking on the company name, you can open additional information in a new window. The field
    Incoming EID
     is the primary routing methods. The Service Provider field indicates which e-invoice operator is registered for the recipient in the Pagero network. If multiple operators are found, the primary operator is listed first.
  4. You can manage the routing destination more precisely by adding the customer to your own customer register using the Connect button. Note that Pagero's routing does not use the operator code specified on your invoice for routing invoices, so the information must be up-to-date in the Pagero network for invoices to be routed correctly.
  5. If you cannot find your customer in the Pagero network, send a support request asking to add a new customer to the Pagero network. The same applies if you notice that the recipient's e-invoicing information is incorrect.

This article applies to:

  • Product: Pagero Online

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