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Manage Orders

Manage Orders in Pagero Online

Navigate to Orders by clicking Manage Orders from the home page. After clicking here, you will find a list of all your orders and general information in following columns:
  • Buyer
  • Order Number
  • Amount
  • Requested delivery
  • Received
You can also narrow down your order by filtering them with status or using the search field.
In order to find more detailed information, click the order number you wish to inspect. For example, you will find accurate info about articles in a specific order as well as the history log for the document. Here, you can also start creating order response, dispatch advice or invoice regarding to the order.
  • Create Order Response
    : After receiving the order, the first task is to send an order response back to your customer. With order responses you can either accept the order as is, or make changes based on what you can deliver. Additionally, you may add extra charges such as freight or discounts.
  • Create Dispatch Advice
    : After the order response, the next document you are sending is the dispatch advice that will list all the deliverable articles. Here, you can add important information about the delivery itself such as order number, delivery date and possible tracking number.
  • Create Invoice
    : The final document to close out the order-delivery chain is the invoice. Invoice creation here works closely like it does in normal invoice portal. Invoices created through the order portal has few extra fields such as referenceable order number so that the invoice can be directly matched to a certain order.
Invoice Subtypes
Invoices can be generated directly within the Manage Orders portal, enabling suppliers to quickly and accurately create and send invoices to buyers. It is important to note that when we refer to 'Invoices,' there are various subtypes available, including standard invoices, debit invoices, and credit invoices.
Order Subtypes
Manage Order caters to various order types, accommodating a wide range of business scenarios. Whether it's purchase orders, rush orders, blanket orders, call off orders, spot orders, consignment orders, standing orders, or cross-docking orders, our platform can seamlessly handle them all.
Order Status
In the Manage Order application, users can easily track the status of their orders. These statuses provide valuable information about the progress and status of each order, helping users stay organized and make informed decisions. The available statuses are:
  • Accepted
    : The supplier has approved the order.
  • Accepted with Changes
    : The supplier has accepted the order with modifications.
  • Rejected
    : The order has been declined by the supplier.
  • Partially Delivered
    : Only a portion of the order has been delivered.
  • Fully Delivered
    : The complete order has been delivered.
  • Partially Invoiced
    : Only a portion of the order has been invoiced.
  • Fully Invoiced
    : The entire order has been converted into an invoice.
Additionally, users can conveniently filter orders based on their specific statuses, allowing for efficient sorting and focused attention on orders with desired statuses. This feature streamlines the order management process, enabling users to prioritize and manage their workflow effectively

This article applies to:

  • PRODUCT: Pagero Online

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