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Search Pagero Support Help and Support.

This article applies to:

  • Product: Pagero TMS

Find invoices

  1. Go to the
    Settle
     tab.
  2. If you know the invoice number, enter the invoice number in the
    Invoice number
     field then select
    Search
    .
  3. If you don’t know the invoice number, or the search returned no result, select
    Options
    . In the
    Search
     field, specify 1 or more of the following filters:
    • Invoice number
    • Consignee reference
    • Invoice status
    • Send mode
    • Shipment reference
    • Carrier
    • Invoice receiver (Buyer name, Buyer ID, Customer number)
    • Invoice date (From–To)
  4. Review results:
    • If exactly 1 invoice matches, the invoice opens in full-screen view and is preselected.
    • If multiple invoices match, a results list appears with these columns:
      • Date created, Due date, Invoice number, Buyer ID, Customer no at LSP, LSP, Total amount, Not deviation amount, Deviation amount, Currency, Status, Archive, Registered by, Re-control, Send mode.
    • Select any field in the row to open that invoice in full-screen view.

Troubleshoot errors

Invoice not showing
The invoice won't appear if it falls outside the selected Invoice date range. Expand the From–To dates and search again.
Older invoices missing
The system retains invoices only for a limited number of years. Contact your AC to confirm the retention period for your system.
Slow loading
The Invoice date range is saved between sessions and applies before you select Options. Use the narrowest date range to reduce time spent loading.

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