Clear user locks on a tax plan or client letter

Show all hidden content
You can use the
Clear Locks
screen to clear any user locks on a tax plan or client letter.
note
This command is available only when there are no open plans.
To open the screen, select
Help
Clear Locks
.

Options for clearing locks

Clear locks set by a specific user
Choose this option to specify the user you want to remove locks for.
Specify the user
Enter the name of the user you want to clear locks for.
note
This field is available only if you've selected the
Clear locks set by a specific user
option.
Clear ONLY template letter locks
Choose this option to clear all template letter locks.
Clear all locks
Choose this option to clear all user locks.