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Accounts receivable

Enter Adjustments

  1. Select
    Actions
    , then
    Receipt & Adjustment Entry
     (or press
    Ctrl+R
    ).
  2. Select
    Entry
    , then the
    Adjustments
     tab.
  3. Choose a
    Control Date
    .
    note
    A
    Control date
     is a date your firm uses to group items for reporting and reviewing purposes. Your firm may use a different control date for each business day, or a single control date for each week of transactions
  4. Choose the adjustment
    Type
    :
    • Credit Card Return (CCR)
    • Credit Memo (CM)
    • Debit Memo (DM)
    • Non-Sufficient Funds (NSF)
    • Write Off (WO)
  5. Enter a check number or other reference in
    Ref Number
    , if needed.
  6. Enter the
    Amount
     of adjustment or use the calculator to enter the amount.
  7. If you chose
    Credit Memo
    ,
    Non-Sufficient Funds
    , or
    Write Off
    , you'll need to determine how the adjustment is applied to the client’s invoices, then proceed to step 9.
  8. If you chose
    Credit Card Return
    , you'll need to choose the credit card or use
    Manual Entry/Swipe
     to enter the credit card details in CS Payment.
  9. Select
    More
     More button with ellipsis icon next to
    Applied
     to apply adjustments to invoices, then enter amounts in the
    Applied
     box for each outstanding invoice.
    tip
    Alternatively, select
    Auto Apply
     to apply the adjustment automatically to the oldest invoices first, moving forward until it has been fully applied or until there are no other invoices to which it can be applied.
    note
    • You can't apply a Debit Memo to an invoice because it acts as its own invoice.
    • Non-Sufficient Funds entries (NSFs) are applied to receipts, not invoices.
    • You can only apply NSFs to receipts that are CHK type and that match the amount of the NSF.
  10. Enter a
    Comment
     about the adjustment, if needed. 
    tip
    If you select the
    Comment
     button, you also can insert standard text and variable dates, and check spelling.
    note
    Practice CS shows the status of credit card refunds processed via CS Payment:
    • Accepted
      Accepted button showing a lock icon with a checkmark
    • Pending
       Pending button with a lock icon and a clock icon
    • Rejected
      Rejected button with a lock icon and a cross
    You can right-click the status, and select
    View Results
     for more information. You can also right-click the icon and choose
    Resubmit Credit Card
     to try again.

This article applies to:

  • PRODUCT: Practice CS
  • Subject: Accounts Receivable