Enter Adjustments

  1. Select
    Actions
    , then
    Receipt & Adjustment Entry
    (or press
    Ctrl+R
    ).
  2. Select
    Entry
    , then the
    Adjustments
    tab.
  3. Choose a
    Control Date
    .
  4. Choose the adjustment
    Type
    :
    • Credit Card Return (CCR)
    • Credit Memo (CM)
    • Debit Memo (DM)
    • Non-Sufficient Funds (NSF)
    • Write Off (WO)
  5. Enter a check number or other reference in
    Ref Number
    , if needed.
  6. Enter the
    Amount
    of adjustment or use the calculator to enter the amount.
  7. If you chose
    Credit Memo
    ,
    Non-Sufficient Funds
    , or
    Write Off
    , you'll need to determine how the adjustment is applied to the client’s invoices, then proceed to step 9.
  8. If you chose
    Credit Card Return
    , you'll need to choose the credit card or use
    Manual Entry/Swipe
    to enter the credit card details in CS Payment.
  9. Select
    More
    More button with ellipsis icon next to
    Applied
    to apply adjustments to invoices, then enter amounts in the
    Applied
    box for each outstanding invoice.
  10. Enter a
    Comment
    about the adjustment, if needed.