Enter adjustments
- SelectActions, thenReceipt & Adjustment Entry(or pressCtrl+R).
- SelectEntry, then theAdjustmentstab.
- Choose aControl Date.noteAControl dateis a date your firm uses to group items for reporting and reviewing purposes. Your firm may use a different control date for each business day, or a single control date for each week of transactions
- Choose the adjustmentType:
- Credit Card Return (CCR)
- Credit Memo (CM)
- Debit Memo (DM)
- Non-Sufficient Funds (NSF)
- Write Off (WO)
- Enter a check number or other reference inRef Number, if needed.
- Enter theAmountof adjustment or use the calculator to enter the amount.
- If you choseCredit Memo,Non-Sufficient Funds, orWrite Off, you'll need to determine how the adjustment is applied to the client’s invoices, then proceed to step 9.
- If you choseCredit Card Return, you'll need to choose the credit card or useManual Entry/Swipeto enter the credit card details in CS Payment.
- SelectMore
next to Appliedto apply adjustments to invoices, then enter amounts in theAppliedbox for each outstanding invoice.tipAlternatively, selectAuto Applyto apply the adjustment automatically to the oldest invoices first, moving forward until it has been fully applied or until there are no other invoices to which it can be applied.note- You can't apply a Debit Memo to an invoice because it acts as its own invoice.
- Non-Sufficient Funds entries (NSFs) are applied to receipts, not invoices.
- You can only apply NSFs to receipts that are CHK type and that match the amount of the NSF.
- Enter aCommentabout the adjustment, if needed.tipIf you select theCommentbutton, you also can insert standard text and variable dates, and check spelling.notePractice CS shows the status of credit card refunds processed via CS Payment:
- Accepted
- Pending
- Rejected
You can right-click the status, and selectView Resultsfor more information. You can also right-click the icon and chooseResubmit Credit Cardto try again.
