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This article applies to:

  • Product: Practice CS
  • Subject: Accounts Receivable

Unpost a service charge

  1. Select
    Actions
    , then
    Assess Service Charges
    .
  2. Enter the date of the service charge in
    Calculate Service Charges through
    .
    tip
    If you don't know the date or you can't find the charge, go to
    File
    ,
    Print Reports
    , then run the
    Service Charge Journal
     report.
  3. Mark the checkbox next to the client.
  4. Right-click and select
    Unpost Selected
    .
  5. If you get the message, "
    Cannot unpost Service Charges that have applied Receipts and/or other Service Charges
    ", take the following steps.
    1. Verify that there are no receipts applied to the service charge. 
    2. Select
      File
      ,
      Print Reports
      , then the
      Service Charge Journal
      .
    3. Filter the
      Service Charge Journal
       to the client and select
      Todays date
       for the
      Report date
      .
    4. For the
      Detail
       line, choose a
      Date range
       that will include the service charge you want to unpost.
    5. Select
      Preview Selected
      .
    6. Unpost any service charges with a later date than the charge you want to unpost must be unposted.
      note
      Start with the most recent service charge and work your way back. You can select the service charge on the report to go to the charge on the
      Assess Service Charges
       screen.
    7. Mark the checkbox next to the charge, right-click and select
      Unpost Selected
      .
    8. Select
      Back
        to return to the Service Charge Journal.
      note
      The charge you just unposted will not disappear from the report.
    9. Go to the next most recent service charge and repeat these steps as needed.

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