Remove blank space between client fields in an invoice format
The client's name and address on an invoice, statement, letter, or label come from variables in the custom format. Select
Setup
, then Custom Format
to open a format.If you have a client without a
Name 2
entered in Setup
, Clients
, the client's name and address will print with a blank line. Use 1 of the following methods to remove this blank space: Use the CanShrink property
This method only works if there are no other fields at the same horizontal level as the
Client name 2
field. To use this method:
- SelectClient name 2.
- SelectCanShrinkin the Properties pane.
- SelectTruefrom the dropdown.
If, after setting CanShrink to true, the field is still not removed, there may be another field next to it overlapping this field. To determine if this is what's happening:
- Select the field you want to shrink if it has no data.
- In the Properties pane of the General section, make note of theHeight (0.1875)andY axis position (2.8115).
- SelectContact Address1and note theHeight (0.1875)andY axis position (2.624).
- Add the height ofContact Address 1to itsY axis position (2.8115)to determine the location of its bottom edge.
- The bottom edge ofContact Address 1is the same as the top ofContact Address 2, so the field can be deleted. If the calculated number was greater than 2.8115, then the fields are overlapping and can't be deleted.
- Use the same logic to test the position ofMailing City State Zipand verify the fields are overlapping.
- If you find the fields are overlapping, you can move them by selecting and dragging them, or changing the Y axis position in the Properties pane.
Use special formula for the entire client block
When it's not possible to move a field that's in the same horizontal space as the field with no data, you can substitute the fields in the client block with a custom formula. A formula is available in the Practice CS Library that won't leave spaces when selected items in the client block don't have data to print.
- SelectView, thenHome Dashboard.
- Select thePractice CS LibraryorCustom Format Librarytab.
- SelectFormulasand note the three formulas for Invoices.
- To determine what each formula does, hover your mouse over the title of each.
- SelectCopynext to the formula you need for your situation.noteWhen you selectCopy, nothing visibly happens.
- SelectSetup, thenCustom Formats.
- Double-click on the format you need to modify to open it in the layout editor.
- Delete all the fields in the client block.
- Select
from the toolbar. - When you move your cursor back into the layout it will change to

- Position the
so it's at the top left corner of where the client block was. Then, holding the left mouse button down, move the mouse down and to the right to draw a box approximately the size and shape of the original client block. - Double-click the text box you just created to open the OutputValue Formula screen.
- Right-click in the center section and selectPaste. A long formula will show in this space.
- SelectOK.
The client block should now print without leaving spaces for fields that have no data.