Import clients from an existing Practice CS database into a separate Practice CS database
Practice CS lets firms merge databases or copy clients between databases using the Export / Import Clients process. Existing clients won’t be overwritten during the import. If there are duplicate clients in both databases, the client already in the database you're importing will be kept.
The information that will be exported/imported is limited to client demographic information, contact information, and the days until invoice is due.
- Main tab
- Client ID
- EIN
- FYE
- Sort Name
- Name 1
- Name 2
- Class
- Status
- Start Date
- Individual First Name
- Individual Last Name
- Spouse First Name
- Spouse Last Name
- Contact tab
- Name
- Title
- Company
- Salutation
- FileAs
- Primary Phone Type
- Business Phone Number
- Fax Phone Number
- Car Phone Number
- Home Phone Number
- Primary Address Type
- Primary Address line 1
- Primary Address line 2
- Primary Address City
- Primary Address State
- Primary Address Zip Code
- Primary Address Country
- Business Address line 1
- Business Address line 2
- Business Address City
- Business Address State
- Business Address Zip Code
- Business Address Country
- Other Address line 1
- Other Address line 2
- Other Address City
- Other Address State
- Other Address Zip Code
- Other Address Country
- Primary Email
- Email Address 1
- Email Address 2
- Email Address 3
- Website URL
- Billing and A/R tab
- Days until Invoice is Due
Export
To begin the process, you'll need to first export the clients from the existing database.
- SelectFile,Export, thenClients.
- Mark theOthercheckbox for the optionExport To.
- Select the ellipsis near theOthercheckbox and browse to the location where you want to save this file.noteDon't save this file in the Practice CS Integration folder.
- Go toFile nameand enter a name for the file then verifySave as typeshows XML Data (*.xml). SelectSave.
- Select the clients that you'd like to bring into the new database.
- SelectExport Selected.
- After exporting the file, verify that it was created in the specified location.
Import
Import for Non-Virtual Office CS/SaaS firms
To import the clients from the XML file into a Practice CS database, complete the following steps.
- You'll need to create a new database. If you already have a database, continue to the next step.
- In Practice CS, selectFilethenOpen Firm.
- Use theOpen Firmdropdown to select the database you want to import into. SelectOKto open the database.
- SelectSetupthenFirm.
- Select thePreferencestab.
- Select theIntegrate this Firm with other solutionscheckbox.noteUpon marking this box, you may be warned that the option can only be selected on 1 firm. In order to export, you'll need to selectYeshere. Once the import is finished, you can leave the integration turned on for the current firm or open the original firm and turn integration back on there.
- Go toSetup,System Configuration, thenFile Locations.
- Verify thePractice CS Data pathis entered and accurate. Make a note of the data path.noteThe default data location isX:\WinCSI\Practice CS Data, where X is the mapped drive or UNC path where Practice CS is installed. You can selectUse Default Pathsto automatically set all paths to default.
- SelectOKto close the File Locations window.
- Using the Windows Explorer, go to the location where the .XML file was saved during the Export process.
- Right-click the .XML file and selectCopy.
- Go to to the data path from Step 7. Once inside thePractice CS Datafolder, open theDatafolder, then open theIntegrationfolder.
- Right-click andPastethe .XML file into theIntegrationfolder. The .XML file should show in the folder.
- In Practice CS, selectViewthenRefreshor selectRefreshon the toolbar.noteAt this time, the .XML file should disappear from the Integration folder. If it doesn't, try selectingRefreshagain, going to another Practice CS screen, or closing and re-opening the firm database usingFile,Close Firmand thenFile,Open Firm.
- SelectSetupthenClientsto verify the clients were imported.
Import for Virtual Office CS/SaaS firms
To import the clients from the XML file into a Practice CS database, complete the following steps.
- You'll need to create a new database. If you already have a database, continue to the next step.
- In Practice CS, selectFilethenOpen Firm.
- Use the Open Firm dropdown to select the database you want to import into. SelectOKto open the database.
- SelectSetupthenFirm.
- Select thePreferencestab.
- Select theIntegrate this Firm with other solutionscheckbox.noteUpon marking this box, you may be warned that the option can only be selected on 1 firm. In order to export, you'll need to selectYeshere. Once the import is finished, you can leave the integration turned on for the current firm or open the original firm and turn integration back on there.
- Go toSetup,System Configuration, thenFile Locations.
- Verify the Practice CS Data path is set to Y:\Practice CS Data. You can selectUse Default Pathsto automatically set all paths to default.
- SelectOKto close the File Locations window.
- Open a Microsoft Office application in Virtual Office, such as Microsoft Word or Microsoft Excel.
- In the Microsoft application, selectFilethenOpen.
- Select theBrowseoption.
- SelectComputer.
- Select the drive where the .XML file was saved during the export process. Your local drive is called C$. For example: your network drive is the T: drive, you will see T$ as an option.
- Find the location of the .XML file and select it once to highlight it. Don't open it.
- SelectCTRL+Cto copy the .XML file.
- SelectComputeragain.
- Selectwincsi,Practice CS Data,data, thenIntegration.
- Once inside the Integration folder, selectCTRL + Vto paste the .XML file.
- Leave the Microsoft application’s Open window open and bring up Practice CS.
- In Practice CS, selectViewthenRefreshor selectRefreshon the toolbar.noteAt this time, the .XML file should disappear from the Integration folder. If it doesn’t, try selectingRefreshagain, going to another Practice CS screen, or closing and re-opening the firm database usingFile,Close Firmand thenFile,Open Firm.
- Once the .XML file disappears, selectCancelon the Microsoft application’s Open window and close the Microsoft application.
- In Practice CS, selectSetupthenClientsto verify the clients were imported.
The imported clients may not appear in
Setup
then Clients
immediately. Depending upon how many clients are being imported, it may take several minutes to a few hours for all clients to appear.Internal use only
If the import doesn't work after completing ALL of the above steps:
- Remember, the import process takes time. A handful of clients will show up right away. A few hundred clients might take 20 minutes. Thousands of clients could take hours.
- If the import isn't working after a considerable waiting period, you may need to rename theintegrationsettings.xmllocated inX:\WinCSI\Practice CS Data\Data. All users must exit the program before this file can be renamed.