Lock the database

The Lock/Unlock Database window is available to members of the administrator security group and enables administrators to lock the database for maintenance, restrict access to selected staff, send system messages to selected staff, and log staff out of the database remotely.
To open the Lock/Unlock Database window, select
Tools
, then
Lock/Unlock Database
.

Lock the database

Use the Lock Database tab to lock the database.
  1. Select the
    Lock Database
    tab.
  2. Enter a message at
    Display this message to Staff who are denied access to a locked database
    , or leave the default message.
  3. To lock the database for all staff except members of the administrator security group, mark the
    Restrict access to Administrators
    checkbox.
  4. To let extra staff members who aren't members of the administrator security group to access the database, perform the following steps.
    1. Mark the
      Permit additional Staff to access a locked database
      checkbox.
    2. Select Ellipse button
    3. Use the selection window to choose extra staff members who will be able to access the database.
    4. Select
      OK
      when finished.
  5. Select
    Apply
    to lock the database with the restrictions you specified.

Send messages and sign out staff remotely

Use the Send Message tab to send messages to staff members who are signed in to the Practice CS database and to sign staff members out remotely. These features are useful when you need all staff members to sign out of the database for maintenance.
tip
Select Refresh button to update the list of staff who is signed in to the database.

Send a message

  1. Select the
    Send Message
    tab.
  2. Enter a message in the Send a message field.
  3. Do 1 of the following:
    • To send a message to one or more recipients, select the recipients from the list of staff signed in to the database (select and hold the Ctrl or Shift key to select multiple recipients), then select
      Send to Selected
      .
    • To send a message to all staff members who are currently signed in to the database, select
      Send to All
      .
note
Messages may take up to a minute to be delivered to all recipients.

Sign out staff remotely

To sign out staff members who don't respond to messages, follow these steps.
  1. Select the
    Send Message
    tab.
  2. Select one or more staff members from the list of staff signed in to the database (select and hold the Ctrl or Shift key to select multiple staff members).
  3. Select
    Logout Selected
    to sign out all selected staff members from the Practice CS database.
note
  • To prevent staff members from signing back in to Practice CS, you should set and apply Lock Database settings before signing out any staff members remotely.
  • The list of signed in staff will immediately reflect the results of signing out staff remotely, but it may take up to a minute for the sign-out process to complete for all selected staff members.