This article applies to:

Changes aren't saved when accepting data sharing updates in Practice CS

Problem: When accepting data sharing changes from other CS Professional Suite products to Practice CS, the new information is not saved.

The staff member doesn’t have security access to edit this client.

Go to

Setup > Staff > Security

tab to verify the Security Level assigned to the staff member.

Go to

Setup > Security Levels

and select the group name from the list.

Select the Edit
button in the lower right-hand corner and mark the appropriate boxes to grant access to edit the necessary clients.