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  • Product: Practice CS

Error: Incorrect database version or failure during conversion

If updates have been applied and Practice CS was subsequently reinstalled, you may receive the following error:
System.ApplicationException: Incorrect database version or failure during conversion. at CreativeSolutions.Common.Schema.Online.Database Updater.Update()
To resolve this, open the
Sample
 database. If you can open it, go to CS Connect and retrieve and apply updates.
If you can't open the
Sample
 database, or if retrieving updates from within the Sample database doesn't resolve the issue, do the following:
  1. Go to the server where your SQL database resides.
  2. Run the set up in the
    Practice CS Downloads
     folder on your server (the default location for this folder is on the root of C:), or download Practice CS from cs.tr.com/downloads.
    note
    You'll need to sign in to a CS Web Account to access the download.
  3. Complete Step 1 of the installation.
  4. During Step 2, choose to override the
    Sample
     database.
  5. Skip Step 3 of the installation.
  6. Open Practice CS and open the
    Sample
     database.
  7. Once the database is open, select
    File
    CS Connect
     to download your updates.

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