Error: Shared Files were not Found
You may receive this error when trying to use Practice CS after a new installation or update:
Practice CS Shared Files were not Found.
This occurs because the
Practice CS Shared Files
weren't installed correctly or completely on the server. The Shared Files
in the Practice CS
and Practice CS Data
folders are usually in the WinCSI
folder. You set this location when you installed or updated the application.To fix the error, uninstall and reinstall the files.
- At the server, go to theControl Panel.
- SelectAdd or Remove ProgramsorPrograms and Features, depending on the version of Windows Server you're running.
- Find and removePractice CS Shared Files. It is not necessary to removePractice CS.
- Rerun the Practice CS installation from the file you downloaded from the Thomson Reuters website.
note
We strongly recommend that you use the same location for the Shared files that they were originally installed to. If you change the location, you will need to re-run the desktop install on every workstation from the newly installed Shared Files.
