Error: The current user can only have one (1) active timer.
Scenario
You may see this error when you try to start a timer on a time sheet.
Error message
The current user can only have one (1) active timer.
Cause
The most likely cause of this issue is due to an active
Desktop Timer
. Resolution
- Go to theDaily Timeportlet and check for an active timer. If you have an active timer and select it, you go to a time sheet with no active timers.
- Right-click thePractice CSicon in your System Tray and selectDesktop Timer.
- If this timer is active, select theStopbutton. If there is no active timer, select theMaximizebutton., then stop the active timer.
- You can now start a new timer.
- You can also check active timers in theStaff Active Timersportlet on theFirm Dashboard.
- You can right-click and selectStop Timerin this view.