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Error: Staff must have at least one effective date to enter Time and Expense entries

Scenario

You may get the following error message when starting a timer.
Staff must have at least one effective date to enter Time and Expense entries.

Cause

The selected staff member doesn't have valid rates set up or they are entering time prior to their oldest effective date.

Solution

Follow these steps to set up or edit staff rates.
  1. From the
    Setup
    menu, select
    Staff
    , and go to the
    Rates
    tab.
  2. Select a staff member from the list.
  3. Select
    Edit
    .
  4. If you're adding a new rate, select
    Add
    . If you are editing a rate, select the rate you want to edit.
  5. In the
    Effective date
    field, enter the effective date for the rate table.
  6. In the
    Cost rate
    field, enter a cost (if applicable) for the current staff member.
  7. In the
    Description
    column of the
    Billing rates
    table, select a description for the billing rate from the dropdown list.
    note
    • Only items from the list will be accepted. Entries in this list come from the
      Staff Rate Descriptions
      list (
      Setup
      Staff Rate Descriptions
      ). If you have security permission, you can add an item to the list by right-clicking the list and selecting
      Add Entry
      .
    • You can only select a description once for the current effective date.
  8. In the
    Hourly Rate
    field of the
    Billing rates
    table, enter a rate for the staff member.
  9. When finished, select
    Enter
    to save your changes.
You can create new rate tables or edit existing rates at any time. When you create new rate tables or change current rates for existing rate tables, the application checks if there are any time entries that need to be recalculated based on the new rates.

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