Open the GoSystem Tax RS Browser and sign in using your FTSupport sign in.
Select
Support
,
Practice CS
, then
Export Data
.
First, select the firm from the Support Firm select box.
Next, select the
Account
,
Year
, and
Type
and then select
Continue
. (Note: You can only export 1 entity type at a time so you may need to repeat these steps several times to export all of the firm's clients.)
Select the returns for which you want to export client information.
The Client Code is what will end up becoming the Client ID in Practice CS. Verify that each return has a unique Client Code. Any returns with a blank or duplicate Client Code won’t be populated as clients in Practice CS.
Select
Submit
and then select
Close
on the Batch Queue pop-up window.
Repeat Steps 2-6 for each entity type the client wants to export.
The From date should be pre-filled for you so select
Continue
.
Select on each Batch ID to verify that it's ready to download. The file will be ready when each return displays 'Print File Ready' under the Export Status column. (note: A password input field indicates a password is required. These returns are not included in the Download All button. To download a password-protected return when the 'Print File Ready' status is displayed, enter the password and select on the return's hyperlink.)
Select the
Firm
and select
Continue
.
Verify the
Account
,
Year
, and
Type
are correct and select
Continue
.
Under the Export to XML Status column, there's the word CSEXPORT1. If this word is a hyperlink, continue to step 16; If it's not, wait 1 minute and then select
Refresh
. Continue selecting
Refresh
every minute or so until the file CSEXPORT1 becomes a hyperlink.
You can left-click CSEXPORT1 if you only want to view the file. To download it, right-click and select
Save Target As
to save the XML file. (Note: the default file name will be [username]_[letter representing entity type].xml)
Repeat Steps 11-16 for each entity type.
Once you've saved all of the files, you'll need to email them to the client. It's very important that you PASSWORD PROTECT the files before sending them to the client, as they contain social security numbers and other sensitive information. To password protect the files, follow these steps:
Go to to the saved files and select the ones to be sent.
Right-click on the selected files and select
Send to / Compressed (zipped) folder
.
Double select the ZIP file file that is created.
Select
File / Add a Password
.
Enter a password. (Note: a strong password should be used that needs to be at least 12 characters in length, contain random characters and not contain any names or words, contain at least 1 capital letter, contain at least 1 number, and contain at least one special character.)
DO NOT INCLUDE THE PASSWORD IN THE email CONTAINING THE ZIP file.
Have the client save the file you attached to the email and unzip the file using these steps:
Double select on the .ZIP file.
Select the .XML files.
Right click and select
Copy
.
Paste the files to the following location: (Where X represents the network location that they have Practice CS installed)
X:\WinCSI\Practice CS Data\Data\Integration\SimpleClient
Enter the password.
Once the files are in this folder and Practice CS is opened, verify that the
Integrate this firm with other solutions
box is marked in the
Preferences
tab.
Practice CS will begin to import the information. This can take several minutes. If the clients don't show up right away, close Practice CS and reopen it. Double check Step 20 again.
If after several minutes the client information is still not available, transfer to a Practice CS support rep for further assistance.