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Release notes

November 17, 2023 release - v.2023.2.0

Changes

Simplified sign-in
A simplified sign-in experience is now available through the Thomson Reuters Account. It provides all uses, including staff and clients, single sign-on access to Thomson Reuters products utilizing one email and password. Two-factor authentication is now required for all users, both staff and clients, to check your identity and to prevent your account from being compromised. It adds another layer of protection so your account safety relies on more than a simple password.
Integration
  • Practice CS version 2023.2.0 supports integrations with 2023 UltraTax CS.
  • We fixed an issue with exporting contacts to Outlook.
  • Web page links will now open as expected using your default browser.
Performance and stability
  • We've implemented performance enhancements to optimize the handling of many concurrent users within Time and Expense Entry.
  • Practice CS can now utilize up to 4gb RAM.

Help and Support

Practice CS Help and How-to Center
For answers to questions on using Practice CS, access the Help & How-To Center by selecting
Help
 >
Help & How-To
, selecting the question button on the toolbar, and selecting a topic, or pressing
CTRL+Y
. You can also use the search field on the toolbar to search for topics.
Product support
Normal weekday support is available from 9:00 a.m. to 8:00 p.m. ET
From the Support Contact Information page on our website, you can do the following.
  • Start a chat with our Support team on weekdays from 9:00 a.m. to 5:30 p.m. ET.
  • Send an email message to our Support team by completing and submitting the Questions and Technical Assistance form. We’ll respond within 24 hours (excluding weekends).
  • Find additional information, including other methods of contacting Support, extended support hours for tax season, and support hours for other applications.
You can access the Support section of our website from within Practice CS by selecting
Help
 >
Additional Resources
 >
General Support Information
.
Website resources and email subscriptions
Visit our website to access the Tax & Accounting Community to learn about training courses, to view blogs and articles, and more. You can access the website from within Practice CS by selecting
Help
 >
On the Web
 >
CS Home page
.
We issue application update notices via email. You can sign up to receive these notices by visiting the
My Account
 section of our website. You’ll need to create a web account (if you don’t already have one) and then sign up for the Email Subscription service where you can indicate which notices you want to receive.
Practice CS Ideas Community
The Practice CS Ideas Community is a forum in which you can share ideas with other users and provide feedback and suggestions to our development team. Through the forum, you can also upload and share documents that might be helpful to other firms. Some of the enhancements highlighted in the User Bulletin are enhancements that have been implemented based on customer suggestions voiced in the community.

This article applies to:

  • Product: Practice CS