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Setup

Change the page and dropdown limits

In Practice CS, the number of items returned on screens and dropdowns may be limited. If a limit is being applied, a yellow "Results Limited" bar will show at the top of the screen or the bottom of the dropdown. For more items, select
Get More Items
.
Even if results are limited on a given screen or menu, you can still filter, sort, or search the entire list. Practice CS applies search and filtering options to the entire list of data, even if they're not visible. For example, if you sort a list alphabetically from A to Z, you may not reach the end of the alphabet. In that case, you could sort the list in reverse alphabetical order. Then the end of the alphabet would show and the results would be limited so you couldn’t refer to the beginning of the alphabet.
The purpose of the limit is to improve the performance of Practice CS. Do the following to increase the limit:
note
Increasing the number of items returned may be detrimental to system performance.

Default limit

  • The result limit for a screen defaults to 1,000 items.
  • The result limit for a dropdown list defaults to 100.
  • The number of items that can be added to the dropdown list when you select
    Get More Items
     on a dropdown defaults to 100.

Virtual Office and SaaS

A support expert can modify the limits for Virtual Office and SaaS firms. To request this change and discuss the possible consequences, contact Support at (800) 968-0600.

Firm-wide limit

To change the limits across the entire firm, go to
X:\Practice CS
, where X is the mapped drive or network path where Practice CS is installed. Open the
NetworkInstallation.ini
 file then refer to the following instructions to edit the file.

User-specific limit

To change the limits for an individual user, go to the user's machine whose settings you would like to change, then go to
C:\ProgramData\Creative Solutions\Practice CS
. Open the
LocalInstallation.ini
 file and refer to the following instructions to edit the file.
note
Virtual Office and SaaS firms can't change limits for individual users.

Screen limit

To change the number of items that can be returned to an item-limited screen, add the following statement to the [AppSettings] section of the
NetworkInstallation.ini
 file:
ResultLimit = n
 (where n is the maximum number of items that can be returned)

Dropdown limit

To change the number of items that can be returned in an item-limited dropdown list, add the following statement to the [AppSettings] section of the
NetworkInstallation.ini
 file:
DropDownResultLimit = n
 (where n is the maximum number of items that can be returned)

Get More Items limit

To change the number of items that can be added to a dropdown list when you select
Get More Items
, add the following statement to the [AppSettings] section of the
NeworkInstallation.ini
 file:
DropDownResultLimitIncrementSize = n
 (where n is the maximum number of items that can be added to the dropdown list each time the
Get More Items
 is selected)

Internal Content

Internal use only
Support:
For all firms, stress again that this may negatively impact performance. This change can be undone by removing the result limit line from the .ini file in question.
VO and SaaS firms:
  • You must have permission from the Licensee to make this change.
  • It is safe to modify the .ini file with users in Practice CS, however the change won’t take effect until all users have exited and Practice CS is reopened.
  • The change is firm-wide for VO/SaaS firms. There is no option to make a user-specific change.
  • If CitrixPortalTech is making the change, it may take 24 to 48 hours for the request to be addressed.
To make the change for VO/SaaS firms, send an email to CitrixPortalTech. Include the following information in the email:
  • Firm ID from Help > About Practice CS
  • Copy/paste these instructions into your email so CPT knows what steps to take:
    1. Open Y:\Practice CS data\FirmInstallation.ini with notepad. If the file doesn’t exist, create a new text document named FirmInstallation.ini and add it to this location.
    2. In the FirmInstallation.ini file, enter "[appsettings]" (without the quotes). If that line already exists, proceed to the next step.
    3. Underneath [appsettings], enter the following text:
      [SUPPORT REP - type what needs to be inserted based on the user's request and following the article. You need to replace n with the actual limit number.]
    4. Select File > Save to save the changes
Web Reps:
 You may edit the FirmInstallation.ini file yourself. If you are not comfortable making the change, email CPT.
If you have any questions about this process, refer to the Practice CS CF on duty.

This article applies to:

  • Product: Practice CS
  • Subject: Setup