Setting up additional contacts

In Practice CS, you can set up an unlimited number of additional contacts for clients, staff, office, and firm. For example:
  • In the
    Clients
    screen, you can enter your client’s employees as additional contacts.
  • In the
    Staff
    screen, you can set up a staff member’s emergency contact as an additional contact.
  • Your firm may have business affiliates, such as the firm’s attorney, with which staff need to communicate frequently. You can set up the affiliate as a firm additional contact so that their contact information is available to anyone in the firm with the proper security.
note
Clients, office, staff, and firm are user-defined terminology items. Your firm may refer to them by different names. You can view the default names for user-defined items by selecting
Help
Enable Default Terminology
(or by pressing CTRL+SHIFT+H).
  1. To enter additional contact information, select
    Setup
    and then
    Firm
    ,
    Offices
    ,
    Staff
    , or
    Clients
    , depending on the type of additional contact you want to add.
  2. Select a client, office, or staff member from the list and then select
    Edit
    .
    note
    If you are in
    Firm
    setup, you don't need to select
    Edit
    .
  3. Go to the
    Contact Info
    tab.
  4. Select
    More
    Ellipsis next to the
    Additional contacts
    field.
  5. In the
    Additional Contacts
    window, select each additional contact from the list on the left and then select
    Select
    or
    Select All
    .
    note
    • To add a new contact, right-click the list of contacts and select
      Add Contact
      . Enter information in the
      Contact
      window and select
      OK
      to save the new contact.
    • You can also copy contact setup information from 1 contact to another. Right-click on the
      Contact Info
      tab of any setup screen or on the
      Contact
      window to access the
      Copy Contact From
      option.
    • To make changes to the list of contacts, right-click the list of contacts and select
      Add
      ,
      Edit
      , or
      Delete
      . You can also select
      Filter
      to narrow down the list of contacts (for example, if you want to display only staff contacts in the list).
    • You can select the
      Type
      ,
      Contact
      , or
      Company
      column heading to sort the contact list by that heading.
  6. Select
    OK
    to return to the setup screen.
  7. Select
    Enter
    to save your changes.