Assign schedule items

To assign a schedule item, use the following steps.
  1. In the Manage Staff screen, select the
    Assignments
    tab.
  2. Select the
    Schedule Items
    subtab or the
    Urgent
    subtab.
  3. Select a schedule item from the list.
  4. To determine whether a selected staff member is qualified, select the alert icon. This symbol means that their staff qualifications do not match the qualifications set up on the schedule item.
  5. To assign the selected item to a staff member, do one of the following:
    • Select the item and drag it to the grid beneath the staff member’s name in the staff pane.
    • Right-click the schedule item and select
      Assign to
      , and then select either
      Work Queue
      or a specific staff member.