Date variable doesn't reconcile correctly in invoice descriptions

When using date variables in
Invoice Description
fields, the wrong date may appear on the invoice. This occurs under specific conditions, but solutions are available.
When you set up engagements, projects, and activities, you can insert a date variable in the
Invoice Description
field that reconciles during billing. In Detail Billing, this happens on the
Compose
and
Preview
tabs. For other billing methods, the reconciled date appears when you preview or print the generated invoice.
Under certain conditions, the date variable may not reconcile correctly, and the wrong date appears on the invoice.

Conditions

This issue occurs when both of the following conditions are met:
  • The invoice text containing the date variable comes from the
    Invoice Description
    field on an engagement or activity, or from the
    Comment
    field of a Time or Expense entry transaction. Note that
    note
    Date variables in standard text or those inserted on the
    Detail Billing Compose
    screen reconcile correctly.
  • The
    Include A/R information through
    field on the
    A/R Information
    tab in the Invoice Format Wizard (
    Setup
    Custom Formats
    ) is set to
    Last A/R Entry Date
    .

Solutions

To resolve this issue, use one of the following solutions:
  • Set the
    Include A/R information through
    field to
    Invoice Date
    .
  • Don’t use date variables in
    Invoice
    or
    Activity Invoice Description
    fields, or in the
    Comment
    field of Time or Expense entry transactions.