This article outlines the full taxpayer experience for draft returns. The taxpayer can access the return, review the return including vouchers/invoices and K-1s, and download documents during the Review step.
note
For married couples filing joint returns, only the initial recipient can view the return; it won’t be delivered to the spouse.
Clients can't complete the following actions from a draft return:
Signing
Delegating signing
Paying vouchers
Paying invoices
Distributing K-1s
Forwarding documents
Initial Email
The taxpayer receives an email with a link to the designated return.
Select
Let's Get Started
Select
Access Client Portal
.
Homepage
Contact
the firm if you have any questions.
Select
Get Started
.
Authentication
Social Security Number Authentication (personal returns only)
Enter the requested 4 digits of your Social Security Number.
Select
Continue
.
Access Code Verification (all return types)
Select
Send Code
.
A message states whether the code is being delivered to your email address or your phone.
Email Access Code:
An 8-digit access code is sent to the initial email address.
Mobile Access Code:
A 6-digit access code is sent to your cell phone via text message.
Enter the 6 or 8-digit access code in the code field.
Select
Continue.
Welcome Page
This is the main dashboard for your return.
The title line has 4 options:
View
Draft
designation.
View the
Tax year
for the return.
Select
Contact Person
to show a contact at the firm in case you have any questions.
Select
Client Panel
to change your mobile number or edit your spouse's information.
The progress bar shows the step the draft return is currently in.
Total refunds and payments for the return are also shown.
Select
Print
to print the summary.
Use the bottom arrows to open the panel to view more.
Select
Get Started
to continue.
Message from Preparer
This page shows any instructions or messages included by the tax firm.
View the message from your tax preparer.
Select
Print
if you would like to print the message.
Select
Next
to continue.
Review Tax Documents
Select the
Return Section
you want to review (filing instructions, tax return, and attachments).
Select
Download
to download and save documents to your device.
The
Forward
option is not available for draft returns.
Select
Next
to continue.
Sign Tax Documents
There will be up to 2 options to sign depending on your firm's settings. You can't complete the sign step for a draft return, but you can review the steps that will occur when the final return is delivered.
Select
e-Sign
to view the steps to sign electronically.
Select
Manually Sign
to view the steps to print, sign, and upload forms.
eSign
A list of all pages that require your signature is listed in the left panel. You can review the steps that will occur when the final return is delivered. These steps can't be completed for draft returns.
Select the
Start
arrow to be led to your first signature line.
Select the
Next
flag to be guided to all signature blocks.
Select the
Next
button to continue.
Manually Sign
You can review the steps that will occur when the final return is delivered. These steps can't be completed for draft returns.
Review the manual signing steps.
Select
Next
to continue.
Paper File Returns
The Paper File Returns section only appears if your delivered draft return includes a paper file return. The print and download options are not available for draft returns.
View the message from your tax preparer.
Select
Next
to continue.
A consent pop-up appears.
Select
I Consent
to preview your paper file return or
Skip
this step.
Select
Next
to continue.
K-1 Distribution
This option is only available for entity returns. K-1s can't be distributed or downloaded from draft returns.
Send Electronically
Select
Send Electronically
on the K-1 distribution dashboard.
Select the
Edit Partner Details
button in the
Action
column.
Edit recipient details in the
Update K-1 Partner Details
window.
Select
Send Later
to continue.
Tax Payments
View Tax Payments
Vouchers can be reviewed, but can't be paid or downloaded from draft returns. Vouchers can be downloaded during the
Review
step.
Select the
Due date
to view the payments due.
Select
Next
.
View Estimated Payments
Estimated vouchers can be reviewed, but can't be paid or downloaded from draft returns. Vouchers can be downloaded during the
Review
step.
Select the
Due date
to view the payments due.
Select
Request Changes
if the return is incorrect.
Select
Approve Draft Return
if the return is correct.
End Page
Once the draft return is completed, you are directed to an end page. Your tax firm has been notified that you requested changes or approved the draft.