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Create a Help Center account

Create a Help Center account to track submitted tickets, access your dashboard, and view request details and status updates.
You can create an account for the
cPaperless Help Center
. With this, you can keep track of all the tickets that you have submitted.
  1. Select the
    Sign in
    option on the Help Center homepage.
  2. This will open a separate window asking for sign-in information. To create the account, select
    Sign up
    .
  3. Enter your full name and email address, then select the
    Sign up
    button.
  4. You'll receive a confirmation
    Sign-up complete
    window verifying that you'll receive a welcome email shortly.
  5. After you've verified your account, you can sign in to the Help Center when submitting a request.
  6. You'll have access to a Dashboard to view all tickets that you have submitted.
    • You can view the following:
      • Ticket number
      • Subject
      • Requester
      • Date Requested
      • When it was last Updated
      • Which Group is working the ticket
      • Who is working on your ticket
  7. You may also request to view everyone within your Organization.
    • If this is something that you would like, submit a request to support. 

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