My Settings (individual user settings)

Each user has default settings unique to their profile separate from the firm's settings. These settings include defaults applied when processing and notifications to be received from the program.
note
Some settings related to processing no longer apply. New extensions are processed in the Tax Returns dashboard, where Tax Returns settings applies.
The Extensions dashboard is only used to manage extensions delivered before January 24, 2026.
  1. Select the
    Profile
    icon.
  2. Select
    My Settings
    .
  3. Select the following default options.
  4. Select
    Save & Close
    to save any changes made.
Defaults:
  • Default ERO/Signer
    : This ERO is automatically applied to the returns uploaded by the logged-in user.
  • Default Contact Person
    : This is the person that your clients will contact for any help needed in SafeSend.
  • Default Sender
    : This determines if the email notifications from SafeSend show a user's name or the firm's name. All emails come from noreply@safesendreturns.com.
  • Default Notify About Signing Events
    : This user is notified via email when the e-file forms and other included documents are signed.
  • Default Custom Column Value (column name)
    : This value is populated automatically in your custom column when the return is delivered.
  • Default Download Option
    : This selection determines where the files you select for download are downloaded.
Notifications:
Users may choose to receive the following notifications by marking the checkbox for each selection.
  • When the client adds payment information
    : You'll receive email notifications when the taxpayer marks a voucher as
    PAID
    .