Download multiple files at once

Gather lets users download multiple files (individual or batches) via a global
Download
button available at the top of the Delivered and Archived reporting sections.
note
Gather can only perform a global download on requests whose files are in the following statuses:
  • Engagement letters: Partially Signed, E-Signed, Downloaded, or Manually Completed
  • Organizers: Partially Completed, Completed, Downloaded, or Manually Signed
  • Source Documents: Uploaded, Finished, or Downloaded
If Gather requests are downloaded with files in other statuses, an error appears.
Download Documents
  1. Mark the checkbox for one or more client names.
  2. Select
    Download
    to download signed documents, the completed organizer, and uploaded source documents.
Download Behavior
Files are downloaded into a ZIP file. Depending on your
My Settings
selections, the documents are either downloaded to your PC or to the
My Downloads
folder in your profile menu. Selecting the global download button performs one of the following actions:
  • When one Gather request is selected:
    Gather immediately downloads the documents to the user's computer.
  • When multiple Gather requests are selected:
    Gather uses the setting specified in the user's Default Download Options.
Downloaded File Names
When the global
Download
button is used, files are named according to the following rules:
  • When a single Gather request is selected:
    A ZIP file is created with the name
    <Client ID>_<Tax Year>_Gather_Documents.zip
    . The ZIP file contains the following items:
    • Organizer PDF
    • (Optional) Engagement letter
    • (Optional) Source documents folder
  • When multiple Gather requests are selected:
    A ZIP file is created with the name
    download_<MM_DD_YYYY>.zip
    . The ZIP file contains folders for each organizer with the name
    <Client ID>_<Tax Year>_Gather_Documents
    . Each folder contains the following items:
    • Organizer PDF
    • (Optional) Engagement letter
    • (Optional) Source documents folder