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Keys to success

  • Don’t add or remove any questions to the questionnaire.
  • Any custom configuration regarding correspondence needs to be cleared so organizers will print with default settings in place.

Prepare batch files

  • Do 1 batch per each ERO.
  • There is a size limit of 1 GB for the ZIP file.
  • CSV requirements:
    • Taxpayer email address.
    • Client ID that matches the PDF file name of the Organizer.
    • Taxpayer First Name
    • Taxpayer Last Name, and Taxpayer Email Address
  • CSV optional fields:
    • Spouse Email (taxpayer can enter this information).
    • Taxpayer Country Code and Mobile Number (access codes will go out via email if not provided).
    • SpouseCountry Code and Mobile Number (access codes will go out via email if not provided).

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