Settings for saved messages

Here you can add, preview, and change
Saved Message
templates that you can apply while processing an organizer. The taxpayer refer to this message after they authenticate.
note
Only System Administrators have access to the
Settings
section.
  1. Select
    Settings
    .
  2. Select
    Saved Messages
    .

Add a new message

  1. Select the
    +
    icon.
  2. Enter a brief name for the message. This name appears in the
    Message From Preparer
    dropdown in the
    Delivery Options
    tab during processing.
  3. Turn on the
    Default
    switch to set this message as your firm default (optional).
    • Only 1 message can be the default.
  4. Fill out the body of the message in rich text format. You can set the font size, style, alignment, and color of the text.
  5. Select the
    Allow users to edit before sending
    checkbox to give editing permissions during processing (optional).
  6. Select the
    Variables List
    to show all available variables that can be placed into the
    Body
    to automatically fill with the listed information.
  7. Select
    Add
    to save the new message.

Edit a saved message

  1. Select a saved message from the message list to preview it.
  2. Select
    Edit
    to open the editing window.
  3. You can do the following:
      • Change the name of the message.
      • Set the message as the default message to use when processing extensions.
      • Edit the body of the message in rich text format. This lets you change the font size, style, alignment, and color.
      • Let staff edit the message before sending the extension.
  4. Select
    Save
    when you are done making changes.