Settings for saved messages
Here you can add, preview, and change
Saved Message
templates that you can apply while processing an organizer. The taxpayer refer to this message after they authenticate. note
Only System Administrators have access to the
Settings
section.- SelectSettings.
- SelectSaved Messages.
Add a new message
- Select the+icon.
- Enter a brief name for the message. This name appears in theMessage From Preparerdropdown in theDelivery Optionstab during processing.
- Turn on theDefaultswitch to set this message as your firm default (optional).
- Only 1 message can be the default.
- Fill out the body of the message in rich text format. You can set the font size, style, alignment, and color of the text.
- Select theAllow users to edit before sendingcheckbox to give editing permissions during processing (optional).
- Select theVariables Listto show all available variables that can be placed into theBodyto automatically fill with the listed information.
- SelectAddto save the new message.
Edit a saved message
- Select a saved message from the message list to preview it.
- SelectEditto open the editing window.
- You can do the following:
- Change the name of the message.
- Set the message as the default message to use when processing extensions.
- Edit the body of the message in rich text format. This lets you change the font size, style, alignment, and color.
- Let staff edit the message before sending the extension.
- SelectSavewhen you are done making changes.